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Hotel · Hanoi · Ha Noi Municipality

Hortensia Flower

A 3-star hotel in Hanoi's Hoan Kiem district, a short walk from Kiem Lake, with a tour desk and currency exchange.

  • Walk to Kiem Lake
  • Tour desk and currency exchange on site
  • 24-hour reception and security
7.6 Very good 131 reviews Booking.com 7.6 · 131 reviews

About

Hortensia Flower

Hortensia Flower is a 3-star hotel in the Hoan Kiem district of Hanoi, situated on Pho Luong Van Can. The hotel is relatively near Kiem Lake, making it a convenient base for exploring the old quarter and lakeside attractions.

Guests have access to a range of practical services, including a tour desk, currency exchange, 24-hour reception, and paid airport shuttle. The property also offers a spa and wellness centre, a terrace, and a lift.

  • No smoking on site
  • Wi-Fi
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • No pets allowed

In brief

What works, what to weigh

+

Strengths

3 reasons to book
  • Staff consistently praised — Guest reviews rate the staff at 8.7, indicating friendly and helpful service that adds to the overall experience.
  • Excellent facilities — The facilities category scored a perfect 10, suggesting the hotel's amenities and physical condition meet high expectations.
  • Great location near Kiem Lake — The hotel stands relatively near Kiem Lake, offering easy access to one of Hanoi's most famous landmarks and the surrounding area.

Worth weighing

3 to weigh
  • Value rating slightly lower — With a value score of 7.3, guests may find the price-to-experience ratio less compelling compared to other aspects.
  • No pets allowed — The hotel does not permit pets, which may be a drawback for travellers wanting to bring their animals.
  • Limited room types — Only a Deluxe Triple and a Deluxe Twin are listed, which may not suit all group sizes or preferences.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Deluxe Triple Room

  • Sleeping arrangements for 3 persons
  • Shower
  • Heating
  • Bathtub
  • Air conditioning

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

General

  • No smoking on site
  • Wi-Fi
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • No pets allowed
  • 24-hour security
  • Luggage storage
  • Locker room
  • Lift
  • Currency exchange
  • Paid airport shuttle

Services

  • Room service
  • Housekeeping
  • Laundry
  • Tours/Ticket assistance

Room Amenities

  • Air conditioning
  • Flat-screen TV
  • AM/FM alarm clock
  • Electric kettle
  • Free toiletries

Leisure

  • Spa & wellness centre
  • Terrace

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

7.6
Very good 131 reviews

Guest-rated 7.6/10 from 131 reviews

Booking.com · 7.6 · 131 reviews

04 — Location

Getting around Hanoi

The property sits in Hanoi.

Kiem Lake: The hotel is relatively near Kiem Lake, a popular spot for a morning walk or evening stroll. The exact distance is not specified, but it is within easy reach.

46 Pho Luong Van Can, Hanoi, Ha Noi Municipality, Vietnam

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 14:00-23:59
Check-out
By 12:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Not allowed
Property
18 rooms

06 — Questions

Frequently asked

What are the check-in and check-out times?

Check-in is from 14:00 to 23:59, and check-out is by 12:00.

Does Hortensia Flower allow pets?

No, pets are not allowed at this hotel.

Does the hotel offer airport transfers?

Yes, a paid airport shuttle is available.

What amenities are available in the rooms?

Rooms include a shower, heating, air conditioning, and either a bathtub (Deluxe Triple) or a city view (Deluxe Twin).

Is there a tour desk at the hotel?

Yes, the hotel provides tours and ticket assistance.

The bottom line

Hortensia Flower offers a solid stay in Hanoi's Hoan Kiem district, with strong staff and facilities ratings, but slightly lower value for money. No pets and a limited room selection are practical considerations.

7.6A dependable choice for exploring Hanoi's old quarter, especially if you value service and amenities over budget.

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